Duration
0 hr 0 min
StressLess with Defusing Angry Parents
DEFUSING CHALLENGING ANGRY PARENTS IN THE SCHOOL
How Communication Breakdown can Inflame Parents
In this series you’ll learn 3 easy steps to defuse the challenging angry parent, and how to turn them into an ally to help their child. Along with the DVD you’ll also have access to the PowerPoint file to do your own presentation at your school or organization or use the slides to take notes.
- How Communication Breakdown can Inflame Parents
- Using the Sandwich Method to Address Issues
- How to Identify Anger Signals
- Temporary Insanity & Calming the Angry Parent
- Hearing the Parent Concerns and Discussing Choices
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